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Parent FAQs

The parent FAQ should contain answers to questions you may have about our school and your child's attendance with us.

Where can I find out about admissions to the College?

We have a whole section on our website that explains the admissions process

What will happen on my child's first day?

All new students are asked to arrive in uniform and report to the main reception at JCG. KS3 Students will be required to arrive at 08:00 and KS 4/5 students will be required to arrive at 08:15 on their first day. The students will be met and greeted on their first morning, along with other new students who will also be joining at the same time. On their first day the students will also be provided with their timetables, house group information etc. and shown where they will need to go when they have arrived.

What support is available for new students finding their way around our campus?

Students tend to worry about being late for lessons when they first come to the College. The reality is that teachers are understanding and students help each other. Students quickly get to know their way around the campus as the layout and room numbering is easy to understand once you are here.

What are the school day times?

Students in year 7 to 11 are able to arrive at College from 7.30am. However, we ask that they remain in the Dome or our Library until 8.15am when they can access their lockers in all other buildings. After school there are a variety of extra-curricular activities for your child to join. In addition to this, they are welcome to stay in College and work in the Library until 5pm.

Sixth form students have full use of the Sixth Form Centre from 7.30am until 5pm.

8:25 – 8:35 Registration
8:35 – 9:35 Period 1
9:40 – 10:40 Period 2
10:40 – 11:00 Break
11:00 – 12:00 Period 3
12:05 – 13:05 Period 4
13:05 – 14:00 Lunch
14:00 – 14:20 Tutor/Assembly Time
14:25 – 15:25 Period 5

How do students get to and from school?

College Bus Service

There is a regular College bus service provided by Liberty Bus for students from JCG and Victoria College (on some routes, they are also joined by students from other schools). Information and timetables are available from the Liberty Bus Website

The school buses are timetabled to arrive at College well before 8.25am to allow a prompt start to registration and morning lessons.

For more information you can visit the Liberty Bus website.

Parking – Drop Off & Collection of Students

  • There is a designated drop-off for students in the top car park on the lower level, which is managed by site staff between 8.00am and 8.30am.
  • Designated pick-up is managed by site staff from 2.45pm (Prep School) until 3.45pm when the buses leave.
  • Parents should not pick up or drop off on the main road or in the visitors’ car park outside College House or at Langford Sports Centre, as this is unsafe and gives rise to many Health and Safety issues.

Where can I find when the school holidays are?

All term dates are available on the government website

What were last year's exam results?

All of last year's results can be found here.

Where can I find information on school fees?

For all information on school fees please click here

When do we get charged the fees?

Fees will be collected via Direct Debit on the 1st day of each month.

JCG’s fees are paid a term in advance by monthly direct debit, commencing 1 June, 1 October and 1 February for the Autumn, Spring and Summer terms respectively.

When do school fees increase?

The fees are subject to an annual review in the Spring Term. Fees are increased as required in September each year following consultation with the Board of Governors and the Government of Jersey. The Board of Governors endeavours to advise parents of the new fee at the end of Spring Term.

When transferring from JCP to JCG, am I required to pay a deposit?

A deposit of £400 is required to secure your child's place at the Senior School. This can be paid by BACS. 

When transferring from JCP to JCG, how will I be invoiced and when?

You will be sent an invoice in the post from the States Treasury in the Spring Term prior to starting JCG in the September. The amount invoiced will be the remaining balance of the term’s fees minus the deposit that you have already paid as this is deducted for the first term’s invoice.

Who do I contact if I have an invoicing query?

Please contact Government of Jersey Treasury & Exchequer

For invoicing queries: 

E-mail: [email protected] 

Telephone: 01534 440235

To make a payment if there is a problem with the direct debit: 

(Please note all school fees should normally be paid by direct debit.) 

E-mail: [email protected] 


Alternatively, make a card payment via gov.je 

To contact debt collection: 

E-mail: [email protected] 

Telephone: 440088 


Treasury & Exchequer – Income Collection 

Po Box 353

19-21 Broad Street

St Helier


Is financial assistance for fees available at JCG?

Yes, this is offered. Find out more here

What are the average class sizes at JCG?

In the GCSE years (10 and 11) the average class size is 18 pupils. In the Sixth Form the average class size is 12

Where can I find contact details for my child's teacher?

All staff can be contacted via email. A list of all staff is available here.

Which subjects are taught at JCG?

You can view all of the subjects we offer here

Each department chooses the qualification it considers will suit our students and our educational philosophy. In some subjects, we consider that the IGCSE offers a more rigorous and enjoyable academic experience which will prepare students more effectively for their A level courses but there are other subjects where we believe the GCSE offers just as much rigour.

How much homework do students receive and how can I check what has been set?

The amount of homework set depends on a students’ year group and varies depending on subject. All homework is set though ShowMyHomework. Students and parents receive logon details for this. 

How does my child track and receive feedback on their work?

Students are given regular feedback on their work and they should be aware of their grades. For more information, click here: https://jerseycollegeforgirls.com/pages/academic/assessment-information

What is academic mentoring?

Academic mentoring is an integral part of the tutorial system and academic mentoring sessions are an opportunity for a conversation between a mentor and student related to learning. Academic mentoring enhances the ethos of tracking student progress to ensure that each student knows where they are with their learning, where they have made progress, what they need to do to improve and what targets they need to set in order to further their progress.

How do tutor groups work?

When they start at JCG, each student will be placed in a House tutor group. If there is a family link with a house, this information is considered during the application process. Tutor groups meet twice daily and are crucial to the pastoral care of students and they remain the same throughout a student’s time in the College. Students do not attend subject lessons in their tutor groups.

How do teaching groups work?

Each student is placed into a teaching group. In Year 7-9, students will access the majority of their lessons in these groups. The groups will change at the beginning of Year 8 and Year 9. After Year 9, teaching groups vary and are often determined by the options students select for their exam subjects.

Is there career guidance and support for students wishing to move to higher educations, employment or further education?

JCG is fully committed to ensuring our students are prepared for the opportunities and challenge that they will encounter after leaving College. There is an annual JCG Careers Fair, students access lunchtime talks, there is full support for applications for the students’ next step.

What do we do I do if my child needs to miss school?

If your child is unwell, you should email [email protected] or phone 01534 516200 as soon as possible in the morning. Any requests for absence to attend a medical appointment should be emailed to [email protected]. Emails requesting absence for other reasons should be addressed to the Head of School or the Head of Year and also sent to [email protected].

How do Parents Evenings work?

We have some Parent Information Evenings. This is when parents are invited in to hear general presentations and talk about information pertinent to them and their daughters. We also have Parent Evenings for year groups when appointments are made via the Parent Evening Booking System for short consultations with subject teachers. It is important to note that parents are encouraged to contact teachers if they have any concerns or queries and not wait for a Parent Evening. Invitation letters are always emailed to parents for these events.

What extra-curricular activities does JCG offer?

At JCG we have students with a variety of talents and interests and we aim to give them a large range of activities to choose from. These do change on a termly basis so please refer here.

What off island trips does the College offer?

To see information about our off-island trips, please click here: 


How do students become involved in drama productions, orchestras, choirs, sports teams or other extra-curricular activities?

This varies depending on year group. Students need to keep an eye on notices and the extra-curricular publications to see what is going on. Drama productions and some music groups usually require an audition and some sports teams are selected through trials. More information can be accessed about extra-curricular activities here.

Can students do the Duke of Edinburgh’s Award at JCG?

JCG is an approved centre for the Duke of Edinburgh’s Award and students are encouraged to complete Bronze, Silver and Gold awards from Year 9 to Year 13.

What facilities are available for music at JCG?

We have a Band Room as well as practice rooms within our Music Department. We also have a designated area for students to store their instrument. Students are able to access lessons with the Jersey Instrumental Service or through Polyphony.

What facilities are available for sports at JCG?

JCG shares Langford Sports Centre with Victoria College. The centre has a gymnasium, sports hall, dance studio, climbing wall, swimming pool and gym equipment. We also have an astroturf used for hockey and tennis, two external netball courts and a playing field.

What facilities are available for creative subjects like Art, Design & Technology, Textiles and Food & Nutrition?

Our Creativity Faculty is housed in purpose-built facilities. The well-equipped Design Centre was designed to provide a harmonious and integrated working relationship between creative subjects.

Does JCG have a library?

The JCG library is situated at the heart of the College and is a bright and welcoming area for students and staff to visit.

What help is at hand to support progress and wellbeing?

Students can talk to any adult member of staff if they are worried about something and their tutor is the first point of contact for them and you. More information on progress and wellbeing.

Is there a buddying system for students?

Year 7 students are always given a Year 12 buddy. The College runs activities to allow the buddy to get to know each other, for example, a lunch, baking and badminton. Year 7 and Year 12 students always value the partnership and their friendship often continues beyond the College.

Can my child purchase lunch at school or do I need to provide one?

At the College we have a canteen facility called the Dome which is located in the centre of Chesshire. All of our students have the opportunity to purchase food from the Dome in the morning before school starts, during break times and at lunch. We also have Hector's Cafe where cold food and drinks are available.

What uniform does my child need to have and where can I purchase it?

All information on the College uniform and where it can be purchased can be found here.

What other equipment is required?

As part of the standard JCG requirement for all new starters, JCG arrange the provision of ‘Starter’ bundle, which includes House T-Shirt (large youth), Maths calculator and Maths geometry set.  


  • 1 x Calculator
  • 1 x Geometry set

The Maths Department has a stock of calculators and geometry sets that are ideal for use by students, especially because there is software available which allows the teacher to demonstrate the use of specific functions on the calculator to the class. Calculators and geometry sets can be purchased from the Maths Department in September. Cash or cheque will be accepted.

Food and Nutrition:

  • 1 x Cooking Basket

Aprons will be provided by the school


  • 1 x Scientific Calculator
  • 1 x pack of colouring pencils


  • 1 x Pencil Case
  • 2 x HB Pencil
  • 1 x Eraser 1 x 30cm Ruler
  • 1 x Sharpener
  • 2 x Black Pens
  • 2 x Blue Pens
  • 1 x Glue stick
  • 1 x Notepad

Additional items are allowed.


  • 1 x School Bag

Please note all items need to be clearly labelled.

What books will my child need?

We ask all students to purchase their own textbooks and an up to date list of required books for year 7 and where to purchase them can be found here.

Most of our courses use an online textbook resource which the College provides free of charge, giving students the option to buy a physical book if they wish.

Does JCG have a house system?

Yes we do and house activities are very important in the College. More information about the school houses is available here

Are students given the opportunity to contribute their opinions on the running of the College?

Yes. One of the main vehicles for doing this is JCG Voice which allows many ways for students to express opinions. As part of this each form has a representative on Student Council. 

Where can a current student find out all the information they need about the College?

A current student has access to the student portal. This area includes information, for example, about term dates, JCG Voice, JCG Serves, use of technology, surveys, food available in the Dome, relevant policies and how to report bullying. 

What is the JCG Foundation?

The JCG Foundation was launched in February 2011 as a Charitable Trust to support current and past students and education in Jersey. The Foundation raises awareness of our College within the local, national and international community. The Foundation is run as a separate entity to the College itself and provides an overarching organisation for all aspects of the alumni both now and in the future. The Foundation currently supports six bursaries and one international university bursary. The JCG Foundation incorporates the JCGA Old Girls' Association - The Jersey College Alumnae. The JCG Foundation supports not just initiatives for JCG but other local schools including: The Equiom Debate, Rathbone’s Revision Academy, KPMG Cyber Champ Programme.

The Foundation's five key areas of focus:

  1. Alumnae - To strengthen long-term connections with the JCG Alumnae, creating a sustainable network of support and advocacy for the JCG community and increasing the sense of belonging.
  2. Student Support - To substantially increase funding available for scholarships and needs-based financial support for students, to enable any student offered a place to be able to accept irrespective of their financial background.
  3. Capital Projects - To invest in state-of-the-art facilities that inspire and enable our students, staff and other local students the opportunity to flourish and excel.
  4. Learning and Curriculum Development - To ensure JCG remains at the forefront of educational innovation and learning by extending students' range of skills to meet the challenges and opportunities of living and working in today's dynamic world.
  5. Island-wide Learning - The JCG Foundation is committed to provide innovative educational projects and events that benefit all Jersey students.

Who are the members of JCG's Board of Governors?

For information on the JCG board of Governors please click here.

Does the College have social media that I can follow?

Yes. This is a good way for parents to keep up to date with what is going on in the College. You can see our page on Facebook https://www.facebook.com/JerseyCollegeForGirls/, follow us on Twitter @jcg_live or on Instagram https://www.instagram.com/jcgjersey/

As Facebook, Instagram and Twitter have an age restriction 13+,  younger students can refer to the Tutor weekly notices for latest events and activities.

How do I find out about events taking place in the College?

The College usually has a busy schedule of events. Please refer to our calendar.

When did JCG open?

JCG opened on 20th September 1880. Find out more about the College’s history.

How will the College manage bullying/social issues?

Our Counter Bullying policy is in place to deal with bullying issues and the procedures apply equally to online behaviour and inappropriate use of social media. Additionally, all students are required to adhere to the Acceptable Use Agreement when using technology at College. 

Is there a list of the College’s policies?

Please find all policies and procedures here

What do I do if I have a complaint?

The College has a complaints policy. We receive very few complaints. Problems sometimes arise from misunderstandings that can be easily addressed. Most concerns and complaints can be sorted out quickly by speaking with a student’s teacher.

How do I find out about what the College provides for international students?

JCG provides full time, immersion and leadership programmes for international students. The best way to find out about what is on offer for international students is to look at the appropriate section of our website

Where is Jersey?

Jersey is situated close to both the UK and continental Europe with regular daily flights to multiple destinations. Recognised as one of the safest places in the world to live Jersey offers clean air, stunning beaches and the perfect environment to thrive. As a major financial Hub, Jersey is home to some of the top International banks and financial institutions, based only a 40-minute flight from Central London.

What is the percentage of international Students studying at JCG?

JCG aims to provide an education firmly based in English language and English Examination qualifications. The percentage of international students from abroad studying at JCG is capped at a maximum of 6% of the school population. We firmly believe in the value of our international programmes and wish to provide all students with an immersive English language experience which will be enhanced further by the global reach of our students and international connections.

Do I need to apply for a tier 4 visa to study at Jersey College for Girls?

Although part of the United Kingdom, Jersey is a self-governing state with its own Customs and Immigration. The process of applying for a visa to study at Jersey College for Girls is relatively straightforward and will be arranged through the Director of Internationalism. You will apply through the UK system, but the documentation and requirement are different to a standard UK Tier 4 Visa.

Do I apply for my visa through the UK application Process?

Yes, however…

In order to enter Jersey for the purpose of study students may require a student entry clearance. An entry clearance is a visa or entry certificate issued for the purpose of travel to the United Kingdom and Islands. Applications for entry clearances must be made in the country where the student is currently living, to the British Embassy, High Commission or other British Diplomatic Mission (collectively known as British Diplomatic Posts) designated to issue entry clearance.

In order to initiate the Visa application, please go to the below link:


  1. Scroll to Start now and select:
    Visit, study, work or settle in certain British Crown dependencies, Commonwealth countries or British overseas territories
  2. Scroll to Next and select
  3. And continue accordingly.

It is critical that you select the category of British Crown Dependencies to ensure that your UK visa application is considered by the Jersey Immigration Office.

Do students live in a boarding house?

No. Our international students will be accommodated through homestay families. Homestays offer international students the feeling and support of home while they study overseas. Advantages of the homestay model include quicker integration into UK life and an enhanced rate of improvement in spoken English which improves an understanding of British language and culture. Every effort is taken to ensure that our international students are housed in a caring and supportive home where they can fully appreciate the benefits of island life, and maximise their learning experience.

What is the process for applying through International Admissions for 14+ and 16+ education at JCG?

Students wishing to apply to Jersey College for Girls will be required to submit an application form plus a copy of their passport, a copy of two recent school reports, an example of a recent piece of extended writing in English and any certificates of examinations already passed in English e.g. IELTs etc. (a minimum standard of IELTS level 6 is required to study in Key Stage 4 or 5 at JCG). You should also complete the ESOL section of the application form.

Does my daughter need a smartphone?

No, your daughter does not need a smartphone during the school day.

We actively encourage parents of Year 7 and 8 not to purchase a smartphone for their child. 

Parents of students in Year 7 are asked to request permission if they wish their child to bring a smartphone to College. 

Parents seeking permission will be required to confirm that no age-inappropriate Apps are installed and that appropriate device-based web filtering is enabled by parental controls or a third-party service. 

Where permission to bring a smartphone to College has not been granted, parents are asked to ensure that such devices are kept at home.  

To seek permission please click here

What is Jamf?

Jamf is a purpose-built Apple mobile device management platform for schools, which provides the best learning experience for students.

Jamf keeps students focused, engaged and on track. 

It empowers teachers and parents to ensure that students, within the classroom and beyond, use technology for learning, safely and without distraction.

All new student Apple devices will be enrolled on the Jamf platform. Parents can request students in other year groups to have their device enrolled on Jamf. Please email [email protected] 

To learn more about how to use Jamf parent app please click here.

Is it a requirement that my child have a device?

Yes, it is a requirement.  Having a device will enhance your child’s access to learning resources and enable them to develop the digital skills to support their current and future learning. 

Why does my child need their own device?

Learning extends beyond the classroom: Using their device begins at school, but its effect transcends classroom walls. After school, students can access the same educational software and apps because they own the electronic devices used in the classroom. After all, learning doesn’t have to stop just because the school day has ended. 

Students are more likely to use familiar devices:To encourage students to do their work, let them use the tools and devices they know. They can customize their iPads by downloading the apps they find most useful. Being comfortable with technology for learning and their device comes from hours of practice – in their own time. This is precious time that most teachers cannot afford to give up in the classroom. 

Why has JCG chosen to recommend iPads?

When we started this journey, the first thing we did was to work out what we needed from a device rather than what device we needed. The 3 main requirements were:  touch screen device, keyboard, and some form of digital stylus. 

With these criteria we started looking for devices. There are a few which meet our criteria, however, the iPad came out top due to price, reliability and ease of use. 

Another advantage of going with iPads is the easy-to-use restriction settings allowing parents to add additional management to the devices. 

From September 2024 all Year 7 student iPads will be enrolled on the Jamf platform. This platform allows parents to manage which apps their child can access and for how long.

What happens if my child forgets their device or it is broken?

The IT Department will have a limited number of devices available to loan out if your child has forgotten their device or is unable to bring it to school, for example if it is being repaired. 

Will it involve a lot of screen time? Will they be using them for all core subject lessons? Will they still be writing on paper?

At JCG we will be taking a blended approach to using devices to enhance learning. By using digital device, we can take advantage of AI programmes enabling students to customise parts of their learning journey and to progress through content at their own pace. We can also use the technology to have live quizzes in class and full class collaboration. These devices can also give students the ability to record their learning for future study, such as video recording a science experiment to watch again later or taking pictures of their artwork. It provides students with one place where they can store everything.  

They are not a replacement for how we currently learn but a tool to enhance the way we learn. 

Currently, the majority of assessments and end of topics are completed on paper.

For further reading on this subject we encourage you to click here  to view a publication by Cambridge Assessment on 'Screen time for learners: Making sense of the evidence and applying it in the classroom'.

What Artificial Intelligence is being used? Will it gather data about my child? Will it be stored and how will it be used?

The AI platform we are using is called Century Tech. Before using any software the College performs Risk Assessment and Data Information Protection Assessment which allows us to confirm what data is used, collected, stored and where. If you would like more information on this, please contact our Data Protection Officer, [email protected]

What happens if my child's device runs out of battery during a lesson?

The IT Department will have a limited number of portable battery packs available for use during lessons. 

How can I be sure my child will be safe online?

All devices for learning are enrolled on the College WiFi which is filtered and monitored.

To ensure that students do not access inappropriate content using installed apps, all Year 7 devices will be enrolled on the Jamf platform. This ensures that only apps for learning are used during the school day.

Outside of College iOS devices come with built in web filtering parents can turn on. These restrictions remain in place regardless of their internet connection including 4G. For more information please click here.

The Jamf app for parents allows parents to set restrictions on their child's device. For more information please click here.

Can I stop my child from using specific apps/lock down the device?

From September 2024, all students in Year 7 will have their iPad enrolled on the Jamf management platform.

This management platform allows parents to look down the device by limiting app use and device functionality (eg screen time) remotely using an Android phone, iPhone or other iOS device. Please click here for more information.

For iOS devices not enrolled on Jamf, eg. iPhones, we encourage parents to use Apple's powerful Parental Control settings to block any apps you deemed inappropriate. 

Parents of students in other year groups can request that their child's iPad be enrolled on the Jamf platform.

You can also limit the amount of time your daughter can spend on any particular app. For more information on setting this up, please click here. 

How can I manage my child’s screen time at home?

At College we will be teaching students to use their devices responsibly and with discernment which as parents you can continue at home. 

For students in Years 9 and above parents can use Apple's built-in Screen Time feature, which allows you to track your child’s usage and, if needed, limit access to the device completely or just specific apps. For more information click here.

For students in Years 7 and 8, Screen Time can be managed as above and by using the Jamf parent app.

My child already has an iPad, can we purchase a digital crayon and keyboard case form the College?

Yes depending on the model. Please contact Mrs Le Hegarat ([email protected]) for more information. 

How will my child's IT skills be brought up to speed, if needed?

In addition to Computer Science lessons, students will have a weekly Digital Literacy lesson during the autumn term. These lessons will be devoted to developing digital skills and knowledge.

Students will also have the opportunity to start a self paced touch typing course.

My child already has an iPad can it be added to the school management system? 

Yes the device would be added to the Jamf platform. Please contact Mrs Le Hegarat ([email protected]) for more information.  

My child already has a device, which is not an iPad, will they able to use this?

This all depends on the device, please contact Mrs Le Hegarat, at [email protected] for advice and information. 

Does my child need an apple-ID?

All students will be provided with an Apple ID linked to their school credentials. Please click here to view a parent guide on school Apple IDs. 

These Apple ID's are called Managed Apple IDs, these include 200GB of iCloud storage.

To maintain a focus on education, these services are disabled for Managed Apple IDs: 

  • App Store purchasing
  • iTunes Store purchasing
  • Book Store purchasing
  • HomeKit connected devices
  • Apple Pay
  • Find My
  • iCloud Mail
  • iCloud Keychain (although, keychain items are saved and restored on Shared iPad devices)
  • iCloud Family Sharing

Because Managed Apple IDs can't make purchases, we will assign content to your Managed Apple ID or assigned devices.

Administrators can enable or disable the following services for Managed Apple IDs:

  • FaceTime
  • iMessage
  • Sharing photos and Pages, Numbers, and Keynote documents either within or outside your organization
  • Looking up other Managed Apple IDs within your organization
  • The ability to request a copy of the data associated with your Managed Apple ID

Who is responsible if the device it damaged or lost at school?

Students are responsible for caring for their device. We provide all students with a locker, a secure storage space for personal items. The College does not take responsibility for damage or loss of personal equipment.  If damage to or loss of the device is a concern, we recommend either adding the device to your House contents insurance or taking out the iCare Plan (comprehensive protection plan for Apple devices) 

For more information on iCare, please click here.

What will my child do with their iPad when not required for a lesson?

When they do not require the device they should store it in thier padlocked locker.  

All students are provided with a locker, for which they will need to purchase a padlock. 

If all the iPads look the same, how will my child know it is theirs?

For iPads on the College's managed device platform, the iPad will show it's device name on the lock screen, in addition to being passcode protected.  If misplaced at College, the device can be located using Find My Device app by the IT department.