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FAQ

How will the College manage bullying/social issues?

Our Counter Bullying policy is in place to deal with bullying issues and the procedures apply equally to online behaviour and inappropriate use of social media. Additionally, all students are required to adhere to the Acceptable Use Agreement when using technology at College. 

Does my daughter need a smartphone?

No, your daughter does not need a smartphone during the school day.

We actively encourage parents of Year 7 and 8 not to purchase a smartphone for their child. 

Parents of students in Year 7 are asked to request permission if they wish their child to bring a smartphone to College. 

Parents seeking permission will be required to confirm that no age-inappropriate Apps are installed and that appropriate device-based web filtering is enabled by parental controls or a third-party service. 

Where permission to bring a smartphone to College has not been granted, parents are asked to ensure that such devices are kept at home.  

To seek permission please click here

What is Jamf?

Jamf is a purpose-built Apple mobile device management platform for schools, which provides the best learning experience for students.

Jamf keeps students focused, engaged and on track. 

It empowers teachers and parents to ensure that students, within the classroom and beyond, use technology for learning, safely and without distraction.

All new student Apple devices will be enrolled on the Jamf platform. Parents can request students in other year groups to have their device enrolled on Jamf. Please email [email protected] 

To learn more about how to use Jamf parent app please click here.

Is it a requirement that my child have a device?

Yes, it is a requirement.  Having a device will enhance your child’s access to learning resources and enable them to develop the digital skills to support their current and future learning. 

Why does my child need their own device?

Learning extends beyond the classroom: Using their device begins at school, but its effect transcends classroom walls. After school, students can access the same educational software and apps because they own the electronic devices used in the classroom. After all, learning doesn’t have to stop just because the school day has ended. 

Students are more likely to use familiar devices:To encourage students to do their work, let them use the tools and devices they know. They can customize their iPads by downloading the apps they find most useful. Being comfortable with technology for learning and their device comes from hours of practice – in their own time. This is precious time that most teachers cannot afford to give up in the classroom. 

Why has JCG chosen to recommend iPads?

When we started this journey, the first thing we did was to work out what we needed from a device rather than what device we needed. The 3 main requirements were:  touch screen device, keyboard, and some form of digital stylus. 

With these criteria we started looking for devices. There are a few which meet our criteria, however, the iPad came out top due to price, reliability and ease of use. 

Another advantage of going with iPads is the easy-to-use restriction settings allowing parents to add additional management to the devices. 

From September 2024 all Year 7 student iPads will be enrolled on the Jamf platform. This platform allows parents to manage which apps their child can access and for how long.

What happens if my child forgets their device or it is broken?

The IT Department will have a limited number of devices available to loan out if your child has forgotten their device or is unable to bring it to school, for example if it is being repaired. 

Will it involve a lot of screen time? Will they be using them for all core subject lessons? Will they still be writing on paper?

At JCG we will be taking a blended approach to using devices to enhance learning. By using digital device, we can take advantage of AI programmes enabling students to customise parts of their learning journey and to progress through content at their own pace. We can also use the technology to have live quizzes in class and full class collaboration. These devices can also give students the ability to record their learning for future study, such as video recording a science experiment to watch again later or taking pictures of their artwork. It provides students with one place where they can store everything.  

They are not a replacement for how we currently learn but a tool to enhance the way we learn. 

Currently, the majority of assessments and end of topics are completed on paper.

For further reading on this subject we encourage you to click here  to view a publication by Cambridge Assessment on 'Screen time for learners: Making sense of the evidence and applying it in the classroom'.

What Artificial Intelligence is being used? Will it gather data about my child? Will it be stored and how will it be used?

The AI platform we are using is called Century Tech. Before using any software the College performs Risk Assessment and Data Information Protection Assessment which allows us to confirm what data is used, collected, stored and where. If you would like more information on this, please contact our Data Protection Officer, [email protected]

What happens if my child's device runs out of battery during a lesson?

The IT Department will have a limited number of portable battery packs available for use during lessons. 

How can I be sure my child will be safe online?

All devices for learning are enrolled on the College WiFi which is filtered and monitored.

To ensure that students do not access inappropriate content using installed apps, all Year 7 devices will be enrolled on the Jamf platform. This ensures that only apps for learning are used during the school day.

Outside of College iOS devices come with built in web filtering parents can turn on. These restrictions remain in place regardless of their internet connection including 4G. For more information please click here.

The Jamf app for parents allows parents to set restrictions on their child's device. For more information please click here.

Can I stop my child from using specific apps/lock down the device?

From September 2024, all students in Year 7 will have their iPad enrolled on the Jamf management platform.

This management platform allows parents to look down the device by limiting app use and device functionality (eg screen time) remotely using an Android phone, iPhone or other iOS device. Please click here for more information.

For iOS devices not enrolled on Jamf, eg. iPhones, we encourage parents to use Apple's powerful Parental Control settings to block any apps you deemed inappropriate. 

Parents of students in other year groups can request that their child's iPad be enrolled on the Jamf platform.

You can also limit the amount of time your daughter can spend on any particular app. For more information on setting this up, please click here. 

How can I manage my child’s screen time at home?

At College we will be teaching students to use their devices responsibly and with discernment which as parents you can continue at home. 

For students in Years 9 and above parents can use Apple's built-in Screen Time feature, which allows you to track your child’s usage and, if needed, limit access to the device completely or just specific apps. For more information click here.

For students in Years 7 and 8, Screen Time can be managed as above and by using the Jamf parent app.

My child already has an iPad, can we purchase a digital crayon and keyboard case form the College?

Yes depending on the model. Please contact Mrs Le Hegarat ([email protected]) for more information. 

How will my child's IT skills be brought up to speed, if needed?

In addition to Computer Science lessons, students will have a weekly Digital Literacy lesson during the autumn term. These lessons will be devoted to developing digital skills and knowledge.

Students will also have the opportunity to start a self paced touch typing course.

My child already has an iPad can it be added to the school management system? 

Yes the device would be added to the Jamf platform. Please contact Mrs Le Hegarat ([email protected]) for more information.  

My child already has a device, which is not an iPad, will they able to use this?

This all depends on the device, please contact Mrs Le Hegarat, at [email protected] for advice and information. 

Does my child need an apple-ID?

All students will be provided with an Apple ID linked to their school credentials. Please click here to view a parent guide on school Apple IDs. 

These Apple ID's are called Managed Apple IDs, these include 200GB of iCloud storage.

To maintain a focus on education, these services are disabled for Managed Apple IDs: 

  • App Store purchasing
  • iTunes Store purchasing
  • Book Store purchasing
  • HomeKit connected devices
  • Apple Pay
  • Find My
  • iCloud Mail
  • iCloud Keychain (although, keychain items are saved and restored on Shared iPad devices)
  • iCloud Family Sharing

Because Managed Apple IDs can't make purchases, we will assign content to your Managed Apple ID or assigned devices.

Administrators can enable or disable the following services for Managed Apple IDs:

  • FaceTime
  • iMessage
  • Sharing photos and Pages, Numbers, and Keynote documents either within or outside your organization
  • Looking up other Managed Apple IDs within your organization
  • The ability to request a copy of the data associated with your Managed Apple ID

Who is responsible if the device it damaged or lost at school?

Students are responsible for caring for their device. We provide all students with a locker, a secure storage space for personal items. The College does not take responsibility for damage or loss of personal equipment.  If damage to or loss of the device is a concern, we recommend either adding the device to your House contents insurance or taking out the iCare Plan (comprehensive protection plan for Apple devices) 

For more information on iCare, please click here.

What will my child do with their iPad when not required for a lesson?

When they do not require the device they should store it in thier padlocked locker.  

All students are provided with a locker, for which they will need to purchase a padlock. 

If all the iPads look the same, how will my child know it is theirs?

For iPads on the College's managed device platform, the iPad will show it's device name on the lock screen, in addition to being passcode protected.  If misplaced at College, the device can be located using Find My Device app by the IT department.